Payment Policy
Last Updated: August 2026
At Flumbay, we are committed to providing a secure and seamless shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information related to transactions made on our website.
Accepted Payment Methods
We accept a variety of secure payment methods to make checkout convenient for our customers. Available payment options may include:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- PayPal
- Shop Pay
Payment options available at checkout may vary depending on your location and device. Online stores commonly support major cards and digital wallets to provide flexibility and reduce checkout friction.
Payment Security
Your security is important to us. All transactions are processed through secure payment gateways using industry-standard encryption technologies to help protect your payment information during transmission and processing. Secure checkout and encrypted payment processing are standard practices for ecommerce transactions.
Payment Authorization
When you place an order, your payment method may be authorized before the order is processed. Authorization helps verify the validity of your payment information and ensures that sufficient funds are available.
If your payment cannot be authorized, your order may be delayed, canceled, or declined.
Currency
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.
If your card issuer or bank operates in a different currency, the final amount charged may vary based on exchange rates and any fees imposed by your financial institution.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If you do not receive an order confirmation within a reasonable period, please contact us at support@flumbay.shop.
Payment Verification
To help prevent fraud and protect our customers, we reserve the right to perform payment verification checks before processing an order.
In some cases, additional information may be requested to verify the identity of the purchaser or the validity of the payment method used.
Failed or Declined Payments
Payments may be declined for various reasons, including:
- Insufficient funds
- Incorrect billing information
- Card issuer restrictions
- Suspected fraudulent activity
- Expired payment method
If your payment is declined, we recommend contacting your bank or payment provider for further assistance.
Refunds
Approved refunds will be issued back to the original payment method used during the purchase.
Once a refund has been processed, the time required for funds to appear in your account depends on your bank, card issuer, or payment provider.
For more information, please refer to our Refund Policy.
Chargebacks
If you have any concerns regarding your order, we encourage you to contact us before initiating a chargeback. Our customer support team will work to resolve any issues promptly and fairly.