Contact

We'd Love to Hear From You

At Flumbay, customer satisfaction is our priority. Whether you have a question about a product, need assistance with an order, or simply want to learn more about our collection, our team is here to help.

We strive to provide a smooth shopping experience and aim to respond to all inquiries as quickly as possible. Clear contact information, response expectations, and easy ways to reach support are considered key elements of an effective contact page.

Get In Touch

Email Support
support@flumbay.shop

Business Address
29 W 12th St
New York, NY 10011
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed

How Can We Help?

Our support team can assist with:

• Order inquiries
• Shipping and delivery questions
• Returns and exchanges
• Product information
• General customer support

Response Time

We typically respond to customer inquiries within 24 business hours. During busy periods, response times may be slightly longer, but we will do our best to assist you as quickly as possible. Providing expected response times is a recommended contact-page practice because it helps set clear customer expectations.

Thank You For Choosing Flumbay

We appreciate your trust in our brand and look forward to assisting you. Whether you're shopping for the perfect tote bag or a stylish shoulder bag, we're here to make your experience enjoyable from start to finish.